Everything you may
want to know.
Clear answers before you book, visit and begin aftercare.
Before you book
Do I need to know which treatment I want?
No. Start with the concern or goal. Kelly can explain the sensible next steps.
How do I book?
WhatsApp is the quickest route. Include your treatment interest and a couple of preferred times.
Will I need a consultation?
Yes where appropriate. Consultation supports suitability, consent and a tailored plan.
Can I ask for advice first?
Yes. An initial message is a useful starting point, although personal medical advice requires a proper consultation.
Your appointment
What should I bring?
Bring relevant treatment history, current medication details and any questions you want to cover.
Can I bring someone with me?
Ask Kelly when booking as space and treatment type may affect this.
How long will it take?
Appointment length varies by treatment and will be confirmed when booking.
Where is the clinic?
Victoria Buildings, 44 Victoria Road, Formby, L37 7DB.
Results & aftercare
When will I see results?
Timings vary by treatment. Kelly will explain expected changes, healing time and any review point.
Will I receive aftercare?
Yes. Relevant aftercare and a route to contact Kelly will be provided.
Are results guaranteed?
No treatment outcome can be guaranteed and individual results vary.
What if I am worried afterwards?
Use the aftercare contact details supplied by the clinic. For urgent or severe symptoms, seek appropriate urgent medical help.
Bookings & payments
Do you take a booking fee?
Any booking fee and payment timing will be confirmed before the appointment is secured.
What if I need to rearrange?
Contact Kelly as early as possible and check the booking terms supplied with your confirmation.
How can I pay?
Current payment methods will be confirmed when you book.
Are prices final?
The treatment plan and final price are confirmed after consultation and suitability checks.
Visiting the clinic
Is there parking?
Ask Kelly when booking for the best local option for your appointment time.
Is the clinic accessible?
Share any access requirements before booking so the current arrangements can be confirmed.
Are appointments private?
Yes. Appointments are arranged privately and by appointment.
Can I arrive early?
Arrive at the time advised as there may not be a separate waiting area.
Start with a simple message.
Kelly will help you decide the most suitable next step from there.
Book a consultation