CustomersHow do I cancel or change a booking?From My PopUsIn → Bookings, within the business's cancellation window.
CustomersWhat is My PopUsIn and does it cost anything?One free account for every business you use on PopUsIn.
BusinessesHow do I set up my business?Create your company; your listing, website and Academy page are created with it.
BusinessesHow do plans, premium additions and billing work?Core £39, Growth £79, Professional £149; premium additions on top; manage in Hub → Billing.
BusinessesWhat does the Marketplace cost?The listing is included; 10% once on a new Marketplace customer's first booking.
LearnersWhere is my certificate and how can someone verify it?My PopUsIn → Certificates; every certificate has a public verification number.
Training providersHow do I sell my own courses?Training Academy £24.99/month + 5%, or Pro £39.99/month + 4%.
